Returns Policy

Return Policy

At Trolling Motor Xperts, customer satisfaction is our priority. If you are not completely satisfied with your purchase, we are here to help.

Returns

1. You have 30 calendar days from the delivery date to return an item.
2. Items must be unused, undamaged, and in their original packaging.
3. To complete your return, please contact us via [email link/contact form] to request a Return Authorization Number (RAN).

Defective or Damaged Items

1. If you receive a defective or damaged product, please contact us within 7 days of receiving your order. We will provide a replacement or a full refund.

Exchanges

1. If you would like to exchange an item, please return the original product and place a new order for the desired item.
2. For any questions, please contact our customer service team at [email link/contact form].

This policy outlines the essentials required by Google Merchant and provides a clear structure for your WooCommerce store. Be sure to customize the contact links and any specific details according to your store’s operations.

Exceptions

1. Custom or special-order items cannot be returned unless they are defective.
2. Certain items, including electronics and batteries, may be subject to restocking fees or non-returnable conditions, as per the manufacturer’s policies.

Refund Policy

Refunds

1. Once we receive your return, we will inspect the item and notify you of the approval or rejection of your refund.
2. Approved refunds will be processed to your original payment method within 5–10 business days.